Privacy Policy

This Privacy Policy explains how Southern Shine Car Wash (“Southern Shine,” “we,” “us”), 680 Wayne Rd, Savannah, TN 38372, collects, uses and protects information when you visit www.southernshinecarwashtn.com or sign up for our Fast Pass Wash Club updates and text messages.

Information we collect

• Information you give us: your first name and mobile phone number when you fill out the sign-up form.
• Consent records: which text message boxes you checked (customer care / account texts and marketing texts), the exact wording you agreed to, the date and time, the page you signed up on, your IP address and your browser's user agent.
• Advertising and device data: we use the Meta (Facebook) Pixel and Meta Conversions API, and may use Google Analytics. These tools use cookies and similar technology to record page visits and form sign-ups, along with device, browser and ad-click information (such as the ad campaign that brought you here). We do not send your name or phone number to Meta or Google, not even in hashed form.

How we use it

• To recognize your sign-up and help you join the Wash Club at the wash.
• To send customer care and account text messages, if you checked that box.
• To send marketing and promotional text messages (Wash Club offers, member deals), if you checked that box.
• To keep a record of your consent. If you don't check either text box, we won't text you.
• To measure and improve our advertising and this website.

Your information is stored in our customer relationship management (CRM) system, operated for us by our service providers (including our marketing agency and messaging platform). They may use it only to provide services to us.

Text messages and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Checking a text message box is optional and is not a condition of any purchase. Message frequency varies. Message and data rates may apply. See the SMS section of our Terms & Conditions for the Southern Shine Car Wash Text Alerts program terms.

Sharing

We do not sell your personal information. We share information only:

• with service providers that run our CRM, text messaging, website hosting and analytics, so they can provide those services to us;
• with Meta and Google as described above (cookie, device and ad-click data, never your name or phone number), for ad measurement;
• when required by law, or to protect our rights and the safety of our customers.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How to opt out

• Text messages: reply STOP to any message. You'll get one confirmation text and no more messages. Reply HELP for help.
• Ads and cookies: you can block or delete cookies in your browser settings and adjust your ad preferences in your Facebook / Instagram account settings.
• Your data: email us to ask what we hold about you, or to correct or delete it.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as we need it for the purposes above, or as required by law (consent records are kept as proof of opt-in).

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The effective date at the top shows when it last changed.

Contact us

Southern Shine Car Wash
680 Wayne Rd, Savannah, TN 38372
Email: southernshinecarwash@gmail.com
Phone: (256) 904-2726